Premium Storage FAQ

What are the office hours?

We’re available to take calls daily from 7 AM to 7 PM.

What are the access hours?

Access your stuff 24/7.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as a driver’s license, passport, or state ID.

Do you offer climate-controlled units?

We do offer climate-controlled storage units. These units are ideal for anyone who plans to store weather-sensitive items such as artwork, instruments, wooden furniture, or household appliances.

How do I pay my storage bill?

Pay your storage bill online using a credit or debit card.

What items am I not allowed to store?

Plants, animals, perishables, flammable or hazardous items, explosives, stolen or illegal goods.

What security features do you offer?

24-hour digital video surveillance, coded gate entry, and perimeter fencing. Each unit is also individually locked and alarmed.