Premium Storage FAQ
What are the office hours?
We’re available to take calls daily from 7 AM to 7 PM.
What are the access hours?
Access your stuff 24/7.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.
Do you offer climate-controlled units?
We do offer climate-controlled storage units. These units are ideal for anyone who plans to store weather-sensitive items such as artwork, instruments, wooden furniture, or household appliances.
How do I pay my storage bill?
Pay your storage bill online using a credit or debit card.
What items am I not allowed to store?
Plants, animals, perishables, flammable or hazardous items, explosives, stolen or illegal goods.
What security features do you offer?
24-hour digital video surveillance, coded gate entry, and perimeter fencing. Each unit is also individually locked and alarmed.